Terms & Condition

Last updated: 17/09/2025

Welcome to The Manga Guild (“we,” “us,” “our”). By accessing or purchasing from our website (https://themangaguild.com), you agree to the following Terms & Conditions. Please read them carefully.

1. General

  • The Manga Guild is operated by Transcendence Group Company.

  • By using our website, you confirm that you are at least 16 years old or have parental consent.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Availability

  • We specialize in manga, art books, Blu-rays, and collectibles.

  • All products are authentic unless otherwise stated.

  • Product availability may change at any time. If an item is unavailable after purchase, we will notify you and issue a refund.

3. Pricing & Payments

  • Prices are listed in Kuwaiti Dinar (KWD).

  • We accept KNET, Visa, MasterCard, Apple Pay, and Cash on Delivery (COD) where available.

  • Prices may change without notice. However, confirmed orders will not be affected.

4. Shipping & Delivery

  • Domestic (Kuwait): Free shipping on orders above 30 KWD. Standard delivery times: 1–3 business days.

  • GCC & International: Shipping rates calculated at checkout. Delivery times vary depending on location.

  • Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect addresses.

5. Refunds & Returns Policy

  • Customers may request a cash refund or replacement if:

    • The product arrives damaged, defective, or incorrect.

    • The request is made within 48 hours of delivery and supported with photos.

  • Refunds will be issued using the original payment method (KNET, Visa/MasterCard, etc.) or as cash refund where applicable.

  • Products must be unused and in original condition for returns (sealed manga, artbooks, Blu-rays).

  • Certain products (opened manga, Blu-rays, and limited/special editions) are non-returnable due to licensing and intellectual property restrictions.

6. Intellectual Property

  • All content on this website — including logos, designs, images, and text — is the property of The Manga Guild or its licensors.

  • No part of the website may be copied, reproduced, or distributed without prior written consent.

7. Privacy Policy

  • We collect personal data (name, email, address, payment info) only to process your order and improve our services.

  • We will never sell or share your data with third parties except as required by law or for logistics/payment processing.

  • For more details, please refer to our Privacy Policy page.

8. Limitation of Liability

  • The Manga Guild is not liable for any indirect, incidental, or consequential damages arising from use of our products or website.

  • Our liability is limited to the value of the product purchased.

9. Governing Law

  • These Terms & Conditions are governed by the laws of the State of Kuwait.

  • Any disputes will be resolved in the courts of Kuwait.